BPO/Call Center

World Class Process Outsourcing with a Personal Touch
Our firm has distilled our decades of process management expertise into a targeted set of BPO/Call Center solutions delivered via our state-of-the-art offshore delivery center i our offshore site. Over the past five years, our firm has developed our offshore delivery center to provide fully integrated and dedicated BPO/call center solutions to help our customers acquire more business, reduce operational costs, and increase revenue.  Our approach to service delivery brings together talented people; a defined, repeatable process; and superior technology and infrastructure to deliver effective solutions that address our customers’ business challenges. Our company unlocks business value by applying our proven process methodologies to optimize business processes. Our company offers a full range of BPO/Call Center solutions, but has specific expertise in the following areas:
Services
  • Sales/Marketing Support
  • Customer Service
  • Accounting Services
  • Human Resource Management
  • Document Management
Industries
  • IT Products/Services
  • Telecommunications
  • Financial/Accounting
  • Healthcare
Delivery Capacity
Our firms’s BPO/call center delivery capacity is built upon robust infrastructure and a commitment to the effective implementation of industry best practices in the following areas:
  • Delivery Methodology
  • Infrastructure
  • Quality
  • Data Security